There seems to be a lot of telephone and postal scams on the go at the moment. The media is reporting about international lottery frauds that are creaming huge sums generally from vulnerable older people who seem to have more trust in official looking documents and in the words of reasonable sounding people. That is not to say that many more informed victims are not caught out as well.

Best advice has always been to take care if somebody is trying to sell you something. At one time we would buy what we wanted when we needed it. In this day and age of consumerism we are persuaded to buy all the time. Markets are created simply to dispose of goods and make money. We all read magazines and watch the TV and are persuaded all the time to buy more and more branded goods. However, when somebody tries to sell you something by directly approaching you – think twice.

Cold calling is a technique used by many “reputable” organisations such as banks and retail organisations. However, it is also a tool of the fraudster, who is targeting people for their scams who would obviously not be looking their way already. I have talked about the problem of support publishing scams at length, having investigated them on many occasions as a fraud investigator. The most recent telephone call I received from somebody trying to “sell” me something was from an Indian call centre offering me the chance of a Government Grant to insulate the loft in my house.

It is possible to get grants towards the cost of insulating your home, up to 70% of the total cost (100% if you are on qualifying benefit payments).  However, would the Government be using an Indian call centre to push the scheme? This is more likely to be a scheme linked to the supply of expensive loft insulation by a private business. They will apply for the grant all right – but chances are you will not get it or you will not get very much? But you will have signed up to have overpriced loft insulation fitted regardless of how much grant goes towards it and the contractor will be earning super profits on the deal.

Postal scams are the scourge of the elderly. Many get drawn in and placed on “suckers” lists when they reply to the letter telling them to send $20 to release their lottery winnings! Unsolicited sales and prizes should always be treated with caution. If you have note entered a competition then you will not win – and if you do enter and win you will never need to send any money before you receive your winnings.

This direct “marketing” is part of serious organised crime. However, as it is targeted on many smaller victims, it often does not receive the attention necessary from the fraud regulators. A company losing several millions when investing in a Ponzi scheme can easily get the authorities to investigate – but if you pay $500 more than you should to a loft insulation company who will take notice? After all, you have received your loft insulation!

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